Delivery Charges:


UK MAINLAND DELIVERY ONLY

 
- Trade Delivery - For Wholesale Orders Only:
For orders up to £149.99 there is a £6.95 delivery charge.
For orders of £150.00 up to £299.99 there is a £4.95 delivery charge.
For order of £300.00 and over delivery is free.

 

Delivery Options

FOR OUR WHOLESALE WEBSITE WE ONLY OFFER UK MAINLAND DELIVERY. FOR DELIVERY OUTSIDE UK MAINLAND PLEASE EMAIL US AT INFO@PETREVOLUTION.CO.UK AND WE WILL GET A SHIPPING QUOTE FOR YOU.

We send all our orders on a Parcelforce 24hour service. If the order is placed after 12pm we cannot guarantee that it will be picked up the same day and therefore will be sent the next day on a Parcelforce 24hr service.

Can items in one order be delivered to multiple addresses?

Each order can only be delivered to one specific address. But you can place separate orders and send each to a different address.

What should I do if I think my order is late?

In the unlikely event that you have not received your order, please email us at info@petrevolution.co.uk with details of the goods that you have ordered. Please quote your invoice number. This appears on screen when you order and also on your order confirmation email.

I haven't received all the items I ordered - what do I do?

Please check the confirmation email we sent you on receipt of your order. Then, if you still believe items are missing from your order, please email us at info@petrevolution.co.uk with your order number within 24hours of receiving your order.  We will respond to your query and work to resolve any problems as quickly as possible.

What do I do if my goods are damaged?

If your order is shipped to the wrong address or you receive it damaged or defective, we’ll give you a full refund or replacement. You must notify us of this within 24 hours of delivery by email to info@petrevolution.co.uk, quoting your invoice number and describing the damage involved and attaching photos of the damage to the email. We will issue you with a returns reference number and give you instructions on how to return your goods.

Can I refund and exchange my goods?

We will issue refunds or exchanges as long as you notify us by email within 24 hours of delivery. We will refund or exchange as long as we are satisfied that tamper seals remain in place and the Goods are in a re-sellable condition. Unfortunately we cannot refund any postage costs incurred. If we choose to send you replacement Goods in exchange before you have returned the original Goods you must return the original Goods within 30 days of receiving the replacement Goods. If you fail to do so we reserve the right to charge the price of the replacement Goods to the payment card used for the original order. Please email info@petrevolution.co.uk and we will issue you with a returns reference number and give you instructions on how to return your goods. (Your statutory rights are not affected) In the unlikely event that you dislike or experience a reaction to one of our products, please email info@petrevolution.co.uk

Other Queries?

If none of the above has answered your query please email us at info@petrevolution.co.uk